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Case Studies

Real results from real customers

Discover how companies across industries are transforming their corporate communication and IT operations with C&M Executive — backed by 20+ years of telecom expertise.

Success Stories

Customer success stories

Download full case studies and see the strategies, numbers, and outcomes that helped these companies grow.

HR & Benefits

From 20 to 300 lines: communication as a growth engine

Xipp, a corporate benefits specialist, scaled its operation by transforming communication into a strategic prospecting channel — leveraging cloud telephony and WhatsApp to accelerate sales.

Cloud Phone WhatsApp Sales
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Healthcare

Raising service standards across the healthcare ecosystem

A specialist in the healthcare ecosystem, SIN Solution elevated its customer service quality and operational efficiency — delivering faster, more reliable communication across teams and patients.

Contact Center Healthcare Customer Service
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Technology

Live technology connecting audiences and brands

How C&M LiveT became a reference in live communication technology, delivering robust infrastructure for events and experiences that demand reliability and scale.

Live Events Technology Infrastructure
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Property Management

Reducing call abandonment by 21% in property management

One of Brazil’s largest property management groups, Lello modernized its contact center and cut call abandonment by 21% — improving the resident experience across thousands of buildings.

Contact Center Property & HOA Real Estate
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Financial Services

Digital operations as a driver of expressive growth

One of Brazil’s largest independent consortium administrators, Embracon has stood out for its ability to transform digital operations into engines of significant growth — supported by integrated communication.

Financial Services Contact Center Digital Transformation
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Education

Unified communication and up to 50% operational cost reduction

A leading English-language education institution unified its communication systems with cloud technology and reduced operational costs by up to 50% after partnering with C&M Executive.

Education Cloud Phone Cost Reduction
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