Manage all

IT support

Simplify technological chaos with a single solution that offers intuitive remote access and full management of your IT infrastructure.

Contact Us

Smart Remote Support

Provide your agents with powerful tools to troubleshoot on any device, quickly and securely:

  • Cross-platform compatibility — works seamlessly on Windows, Mac, iOS, Android, and Chromebook.
  • Live screen sharing with full device control.
  • Visual assistance via remote camera for accurate diagnostics.
  • Automatic reboot and reconnection, with no interruptions.
  • Privileged access for support with administrator permissions.
  • Efficient management of multiple simultaneous sessions.
  • Discreet troubleshooting in the background, without impacting the user.

Optimized Technical Support

Provide a smooth and personalized support experience, ensuring efficiency for your team and convenience for your customers:

  • Customizable agent consoles, tailored to the service demand.
  • Full integration between remote support and the helpdesk.
  • Multichannel support for unlimited assistance.
  • Detailed reports with insights and performance analysis.
  • Intuitive support portal for end users, with centralized tickets.
  • Native integration with tools like Microsoft Teams.

Remote Monitoring and Management (RMM)

Maintain full control over your IT infrastructure with a robust monitoring and automation solution, ensuring security and efficiency:

  • Automated patch management, reducing vulnerabilities.
  • Customizable alerts for monitoring critical events.
  • Intelligent automation of repetitive IT tasks.
  • Centralized antivirus and security management.
  • Secure remote access, without compromising user performance.
  • Background support, ensuring smooth service.

Mobile Device Management

Efficiently manage mobile devices on a single platform, simplifying the control of smartphones, tablets, and laptops:

  • Full protection of corporate data on Android, iOS, and Windows devices.
  • Centralized management of all devices in an intuitive dashboard.
  • Easy control of apps and content in a unified way.
  • Automation of configuration policies for quick and efficient integration.
  • Real-time monitoring with detailed device data.
A Complete Remote

Support Solution

Have full control over your company’s IT operations with a unified platform that integrates remote support, automation, monitoring, and device management.

Troubleshooting

Without Disruption

Resolve issues proactively, without interrupting user workflows and reducing downtime.

  • With one click, access essential system data such as CPU, memory, and processes.
  • Access the command prompt directly, without the need to start a remote session.
  • Transfer files between devices securely, ensuring full control over permissions and data integrity.
Proactive and Effective

Monitoring

Anticipate failures and resolve issues before they impact operations with intelligent, automated monitoring.

  • Create customizable alerts for critical IT events, preventing failures before they become major problems.
  • Reduce interruptions with precise monitoring, configured according to your needs.
  • Have detailed monitoring by device or specific groups.
Advanced and Reliable

Security

Optimize your team’s efficiency by automating routine tasks and eliminating repetitive manual work.

  • Automate workflows without the need for programming, simplifying processes.
  • Remotely deploy updates and configurations on multiple devices.
  • Execute automated tasks quickly and efficiently, using predefined steps.
Advanced and Reliable

Security

Protect your business with a robust security system aligned with the highest industry standards:

  • Zero Trust model, ensuring strict access control.
  • 256-bit AES end-to-end encryption for complete data protection.
  • Transport Layer Security (TLS) for greater integrity.
  • Multi-factor authentication (MFA) for an additional layer of security.
  • Single Sign-On (SSO) for secure and simplified access.
Need help?

Contact us

Discover how an integrated IT management and support solution can transform your business.

CONTACT US
C&M

C&M Executive is a Brazilian telecommunications technology company that specializes in providing and distributing corporate communication services.

Solutions

Navigate

All rights reserved | B.I INOVACOES TECNOLOGICAS LTDA 30.481.726/0001-54

Facebook Instagram Linkedin