Centralize and simplify

your IT team's communication and collaboration

The Central platform offers a unified solution to manage devices, monitor systems, and provide remote support efficiently and securely, all in one place.

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Centralized

Remote Support

Empower your IT team with advanced tools that allow them to resolve issues remotely on any device, with speed and security:

  • Cross-platform compatibility — support for Windows, Mac, iOS, Android, and Chromebook
  • Real-time screen sharing, with full device control
  • Remote reboot and automatic reconnection for continued support
  • Remote access with administrator permissions, facilitating critical interventions
  • Simultaneous management of multiple sessions for greater efficiency
  • Troubleshooting in the background, without interrupting the user
Customized

Technical Support

Optimize the technical support experience with tools that ensure efficient service tailored to each customer’s needs:

  • Customizable agent consoles, providing greater flexibility in managing support requests
  • Full integration with the support center, simplifying workflow
  • Multichannel support, offering assistance via chat, email, and other channels
  • Detailed reports on performance and service metrics
  • Intuitive support portal for end users, with ticket management
  • Direct integration with collaboration platforms like MS Teams
Remote

Management Monitoring (RMM)

Maintain full control over your company’s IT infrastructure with a comprehensive remote monitoring and management solution:

  • Patch management automation, ensuring secure updates
  • Custom alerts for critical failures and important events
  • Automation of IT processes, eliminating repetitive manual tasks
  • Centralized antivirus management, keeping devices protected
  • Background remote access, allowing interventions without affecting the user
  • Continuous device monitoring for a comprehensive system view
Mobile

Device Management

Easily control and manage mobile devices on a unified, centralized platform, covering Android, iOS, and Windows:

  • Full protection of corporate data on mobile devices
  • Centralized management of smartphones, tablets, and laptops
  • Control and administration of apps and content through an intuitive interface
  • Automation of configuration policies, streamlining the integration of new devices
  • Real-time monitoring and data analysis of devices, all in one place
Complete Solution

For IT Management and Support

With Central, you have full control over all IT operations, from remote support to device management, automation, and monitoring.

Proactive and Customizable

Monitoring

Detect issues before they impact operations with an advanced, customizable monitoring system:

  • Configurable alerts for critical events and impending failures
  • Reduce downtime with precise monitoring and quick interventions
  • Detailed, real-time monitoring, tailored to system needs
Efficient

Remote Troubleshooting

Identify and resolve issues quickly and proactively, ensuring your IT team works without interruptions:

  • Access important system data, such as CPU usage, memory, and processes, with just one click
  • Use remote command prompt without needing to start a screen control session
  • Transfer files and folders securely between devices, without compromising data integrity
Automation that

Increases Productivity

Boost your IT team’s efficiency by automating repetitive tasks and optimizing workflows:

  • Easily automate IT processes without the need for advanced programming
  • Remotely deploy updates and adjustments on multiple devices at once
  • Save time by executing common tasks with pre-configured automations
Robust

and Reliable Security

Protect your business with the highest security standards, keeping data and devices secure:

  • Zero Trust model for strict access control
  • 256-bit AES encryption for data protection in transit and at rest
  • TLS security to ensure end-to-end integrity
  • Multi-factor authentication (MFA) for additional layers of security
  • Single Sign-On (SSO) for a secure and simplified access experience
Need help?

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Discover how Central can transform your company’s IT management by integrating support, automation, and security into a single efficient platform.

CONTACT US
C&M

C&M Executive is a Brazilian telecommunications technology company that specializes in providing and distributing corporate communication services.

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