INCREASE YOUR ONLINE SALES
Centralize all your company's communication management on a single platform.
Linking Technologies
- Interact intelligently with customers and partners through various channels with our cloud platform, which allows both local and remote management of service
- From quick and simple contracting to seamless integration with other systems such as CRM and billing, our system offers dozens of market integrations to optimize your service.
- Attend to your customers via social networks such as WhatsApp, Instagram, Facebook, Telegram, e-mail, telephone and SMS. All this in a single panel, maintaining the complete customer journey.
- Boost your business by managing all channels in a single inbox and keep up with your company's growth by adding more channels and users as needed.
- SMS campaigns offer an effective way of interacting with customers at the right time, generating even more conversions and revenue.
A multi-channel inbox
From SMS to social networks and web chat, any member of the team can view, respond to and conclude conversations, guaranteeing agile and efficient service.
Surveys to understand your customers
Use personalized surveys to understand your customers' needs and preferences, collecting valuable feedback to improve the user experience.
Advanced interaction tools
Share contacts, access customer history, schedule campaigns, allow unsubscribes and add descriptive tags to conversations for efficient organization.
FOR MORE ADVANCED INTERACTION
The tool also offers advanced functions for agents and supervisors, as well as detailed reports and analyses.
TURN CONVERSATIONS INTO RESULTS WITH C&M
